Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 4038 EATON Product and service catalog Eaton.com/powerquality PredictPulse™ remote monitoring In a perfect world, you’d have eyes on your IT infrastructure and power management equipment constantly, making sure it’s protecting critical power and running efficiently. That’s not reality though. Your team—however big or small—has more to tend to than just the IT environment. That’s where remote monitoring and management can make a difference. It means a second set of eyes is keeping tabs on your equipment 24 hours a day, 7 days a week and will notify you of any issues. PredictPulse is a monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf. It’s powered by CA Technologies, bringing together the best in hardware and software. Once activated, managed devices send parametric data to Eaton's monitoring center every 15 minutes. We compare current and historical performance data against specified parameters to determine if anything is out of the ordinary. At the same time, the data appears on your PredictPulse dashboard and alarms in the mobile app. If something is amiss, we'll notify you of the alarm and how we recommend addressing it. For you, this all means peace of mind, less time spent managing IT equipment, reduced risk, access to real-time status information and expedited repairs. You'll also receive a report each month summarizing the past 30 days of status, performance, alarms and upcoming service needs. Visit Eaton.com/PredictPulse for details. Cellwatch software Cellwatch software continuously monitors the three-phase UPS battery system, including string and cell level voltage, internal resistance, current and temperature throughout the charge, and discharge and float periods. It also provides immediate warnings of deterioration and imminent failure of batteries and identifies any individual battery that exhibits problems—providing a proactive approach to ensuring UPS reliability. Visit Eaton.com/Cellwatch to learn more. Service and support solutions Eaton’s Remote Monitoring Command Center is available 24x7 to monitor the health of your UPS. Contact our dedicated team Whether you have multiple sites or multiple vendors, Eaton is your total solutions provider. We deliver unsurpassed expertise through our service solutions and stand behind every product with 24x7 support to ensure reliable power for the most demanding applications. Contact our crisis response team day or night, 365 days a year, to speak directly with our most experienced service consultants and technical support experts. Customer Support Center For three-phase UPS and battery services, DC services, and software services: 1-800-843-9433. For single-phase UPSs and technical support: 1-800-356-5737. For power distribution services and support: 877-ETN-CARE or 877-386-2273. Cellwatch report PredictPulse dashboard NC DC SR 38 EATON Product and service catalog Eaton.com/powerquality